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FAQ
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FAQ
Learn more about who we are and how we can help your baby learn water confidence!
FAQ
Do you offer make-ups for missed swim lessons?
Yes! We allow make-up lessons for extenuating circumstances such as sickness/ medical emergencies, family emergencies, instructor unavailability, inclimate weather, or pool closures. If you need to reschedule a lesson simply call, text, or email at least 24 hours before the start of your lesson. Depending on the purpose of the rescheduled lesson, you may coordinate a new lesson time at any point within your agreed upon lesson period.
How do I register for lessons?
You can either register your child via the lessons page or send us a call, text, or email for a copy of the form. We will then send you a safety waiver prior to your first lesson. Once signed and submitted, Bubble Babies will contact you to schedule your first lesson. Please arrive at the pool 15 minutes prior to your child’s first lesson. If you choose to register for additional lessons, you will be required to sign a contract and make the full payment up front.
How long are swimming lessons?
Lessons last a total of 30 minutes from start to finish. Please come prepared to swim right when you arrive so we can get the most out of our pool time!
What should I bring with me to the pool?
A basic packing list includes:
A bathing suit and a towel (for parent and child), sunscreen, and dry set of clothing (optional). For baby swimmers, be sure to bring a reusable swim diaper.
What if I join in the middle of the month? How will I be billed?
Our consecutive weekly swim lessons are billed monthly. One month = 4 consecutive weeks (beginning on the date of your first lesson). Each month you will be billed for the number of lessons your child will receive instruction.
Do you offer a sibling discount?
Yes! We offer 15% off the full monthly rate for each additional sibling you register for lessons.
How quickly will my child learn to swim?
Bubble Babies Swim School is committed to help your child progress as quickly as possible! Each child progresses at different rates due to factors such as frequency of lessons, out-of-class practice, emotional maturity, motor and cognitive skills, comprehension, and age. The Instructor will communicate the student’s level, progress, and practice tips at the end of each lesson.
What age can my child start swimming lessons?
We begin teaching as young as four months old! The sooner you are able to get your child comfortable in the pool, the faster they can learn life-saving skills that will benefit them their entire lives!
Can I bring my kids if they’re sick?
Your child will learn best when their bodies are well. Please call, text, or email within 24 hours of their scheduled lesson to reschedule if your kiddos have any of the following symptoms: Fever of 100.4 or higher, green mucus, severe cough, sore throat, skin rash, vomiting, or diarrhea.
Are registration fees and tuition refundable?
We do not offer refunds for unused swimming lessons. Our goal is to help your child learn to swim so we do offer the option to reschedule depending on circumstances.
What happens if my baby is crying?
It is completely normal! It’s a new environment and being in the water may be a new experience for them. Often, it takes time to adjust. Building familiarity and comfortability in the water is one of the first steps to learning how to swim, so, the more frequently they attend swim lessons, the faster the tears will subside.
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